Jamaica taps Rwanda to build digital case management system in $4.6M deal #rwanda #RwOT

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The 37-month contract, managed by the Rwanda Cooperation Initiative (RCI), covers system design, deployment, and long-term technical support.

RCI CEO Patricie Uwase hailed the partnership as a milestone in South-South cooperation, highlighting Rwanda's growing role in exporting digital governance solutions.

'This collaboration represents a significant milestone, not only in digitalising justice systems but also in demonstrating how African-led innovation can address global challenges,' she said.

Chief Justice Bryan Sykes described the system as a transformative step for Jamaica's courts, noting it will reduce processing delays, cut litigation costs, and make court services more accessible to citizens. Law enforcement officers will also benefit, as case files can now be submitted digitally from any parish office.

The collaboration stems from a 2022 benchmarking mission, when Jamaican officials visited Rwanda to study its digitalised justice systems. Interest in Rwanda's IECMS is reportedly growing, with other countries exploring similar partnerships.

Rwanda has already exported digital solutions to several African nations, including Chad, Eswatini, and Guinea, enhancing public financial management, tax compliance, and procurement transparency.

Implementation in Jamaica will begin in early 2026 with a three-month needs assessment, followed by system deployment and 20 months of maintenance and technical support to ensure sustainability.

The 37-month contract, managed by the Rwanda Cooperation Initiative (RCI), covers system design, deployment, and long-term technical support.
Implementation in Jamaica will begin in early 2026 with a three-month needs assessment, followed by system deployment and 20 months of maintenance and technical support to ensure sustainability.

IGIHE



Source : https://en.igihe.com/news/article/jamaica-taps-rwanda-to-build-digital-case-management-system-in-4-6m-deal

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