The platform was officially unveiled on July 23, 2026, during an event that brought together NCBA Bank Rwanda officials, partners, customers and social media influencers.
ConnectPlus is designed to support businesses, particularly large enterprises, by providing them with a convenient digital solution to manage their banking needs without having to visit physical bank branches.
Through the platform, businesses will be able to process payments, manage employee salaries, monitor accounts and conduct various financial transactions in a faster, safer and more efficient way.
Speaking during the launch, NCBA Bank Rwanda Managing Director and CEO Maurice Toroitich said the introduction of ConnectPlus reflects the bank's commitment to using technology to improve customer experience and make financial services more accessible.
He explained that the bank is focused on developing digital solutions that allow customers to access services wherever they are while saving time and improving convenience.
'Technology is one of our key priorities at NCBA Bank. We want our customers to access our services without necessarily visiting our branches, but instead use digital solutions that allow them to manage their financial needs easily using their phones,' Toroitich said.
Catherine Ngali, Senior Manager of Channels and Product Development at NCBA Bank Rwanda, said the launch of NCBA NOW and NCBA ConnectPlus marks an important step in the transformation of banking services.
She noted that the platforms are designed to make financial services more convenient for both individual customers and businesses by providing simple, secure and efficient ways to access and manage their accounts.
Samuel Gatari the Head of Retail Banking and Branch Network at NCBA Bank Rwanda revealed that the bank's mobile financial service, MoKash, has already attracted more than five million customers, with young people accounting for about 60 percent of its users.
He said the growing number of digital banking users demonstrates the increasing demand for technology-driven financial solutions that make banking services more accessible.
NCBA Bank Rwanda is a subsidiary of NCBA Group, a financial institution operating in five African countries: Kenya, Uganda, Tanzania, Rwanda and Côte d'Ivoire.
The bank began operations in Rwanda in 2016 and currently operates branches in Kigali, as well as Musanze, Nyagatare, Rubavu, Kayonza and Rusizi districts.
