The company's presence at the Expo is part of its broader mission to make service delivery faster, smarter, and more citizen-friendlyâ€"leveraging innovation to meet the evolving needs of users across Rwanda.
Patrick Gategabondo, the Chief Operations Officer (COO) at Irembo, highlighted that with the current season for community-based health insurance (Mutuelle de Santé) payments, Irembo is offering on-site assistance to help visitors complete their payments easily.
'We are here to make this process more accessible, especially during this period when many people are paying for their health insurance,' Gategabondo explained.
In collaboration with the National Identification Agency (NIDA), Irembo is also facilitating fast-track ID-related services for children and making corrections to personal information like names, birthdates, and photosâ€"services that can now be completed in just three days.
Visitors to the booth are also guided on how to use the IremboApp, which provides access to a wide range of essential servicesâ€"not limited to government services alone.
The app is available in Kinyarwanda, English, and French, and allows users to request documents like birth certificates, certificates of celibacy, and marriage records securely using a PIN code, fingerprint, or Face ID.
Additionally, users can pay for health insurance (Mutuelle), track their payment status, get real-time traffic fine notifications and pay instantly and save mobile wallet numbers (MTN MoMo or Airtel Money) for quicker transactions.
Irembo was recognized as the Best Exhibitor at EXPO 2024, a testament to its ongoing commitment to digital transformation and service excellence in Rwanda.
IGIHE
Source : https://en.igihe.com/news/article/expo-2025-irembo-showcases-over-240-services-to-visitors
