The company is now working diligently to deliver motorcycles to a large number of applicants, reassuring those awaiting their bikes that deliveries are ongoing.
The promotion, which saw the flagship EKON M3 electric bike's price slashed from Frwf1.95 million to Frw750,000 with a Frw75,000 deposit to reserve, "has sparked remarkable interests in many riders," according to a statement from Spiro management.
This interest is tangibly demonstrated by the numbers: to date, 3,500 Spiro bikes are already on Rwandan roads. The promotion alone has resulted in 3,515 new bookings, with 1,656 of these bikes fully paid for and 1,470 already successfully deployed to their new owners. Spiro describes this as "a clear sign of how riders are embracing the shift to electric."
In response to the high demand, Spiro has been rolling out deliveries in batches since April. "As of today, many early applicants who signed up first have already received their motorcycles, and we continue to dispatch bikes daily," the company stated. They emphasized their communication strategy, noting, "We've clearly communicated that this promotion was a first come, first served roll-out basis."
Understanding that many are eagerly awaiting their new e-bikes, Spiro offered reassurance: "Please note that all riders who have received their motorcycles were contacted by phone and guided through the collection process. For those who haven't been contacted yet, please rest assured that you will be contacted soon."
To manage the increased volume, Spiro confirmed, "We've added more staff to manage customer service, make calls, and oversee physical delivery points."
This surge in adoption comes as Rwanda prepares for a significant shift in its public transport sector. The Government of Rwanda announced that starting in January 2025, all new motorbike taxis registered for public transport in Kigali must be electric, an initiative aimed at curbing pollution.
Spiro's efforts align with this governmental push and its broader vision. "Spiro is on a mission to revolutionize mobility in Africa through the large-scale electrification of transportation, enhancing livelihoods and promoting sustainable development," the company affirmed.
They aim to achieve this by providing affordable e-transport solutions and establishing a comprehensive EV ecosystem, including a wide network of charging infrastructure.
So far, Spiro has 70 active battery swapping stations, with 56 more underway to keep riders powered up and moving smoothly.
The company also thanked its clients for their patience and shared commitment to building a greener future. 'You deserve better, and we are committed to delivering the very best,' it stated.
IGIHE
