The Office of the President at Urugwiro Village confirmed the meeting, but did not disclose further details about the topics discussed.
Founded in Paris, France, in 1978, Teleperformance is one of the world's leading business process outsourcing providers. It offers a variety of services blending advanced technology with human empathy to deliver enhanced customer care.
The company aims to provide simpler, faster, and safer solutions for the world's biggest brands and their customers. Its AI-powered service portfolio includes front-office customer care, back-office functions, operations consulting, and high-value digital transformation services.
Teleperformance also offers specialized services such as collections, interpreting and localization, visa and consular services, and recruitment process outsourcing.
With multilingual experts across nearly 100 countries, Teleperformance's global presence enables it to support communities, clients, and the environment.
In 2024, Teleperformance was named one of the top 10 World's Best Workplaces by Fortune and Great Place To Work, ranking 7th among the top companies. This marked the fourth consecutive year that Teleperformance had earned a spot on the world's top employer list.
Teleperformance could be a valuable partner for Rwanda, particularly as the country continues to invest in AI across various key sectors.
On March 3, a new AI-powered center was officially opened in Rwanda, focusing on the collection and storage of health-related data, underscoring AI's significant role in strengthening the country's health sector.
The center's opening coincided with the commencement of the Global AI Summit on Africa.
IGIHE
Source : https://en.igihe.com/news/article/president-kagame-receives-teleperformance-executives
